Last updated: October 9, 2026
1. Acceptance
By creating an account, signing in, booking services, or using this Portal, you agree to these Terms. If you do not agree, please do not use the Portal.
2. Purpose
This Portal supports confidential sexual health services of the City of General Trias Social Hygiene Clinic, including appointments, chat, and selected records. It does not replace emergency care.
3. Account responsibility
- Provide accurate registration information.
- Keep your login credentials secure and do not share your account.
- Notify the clinic if you suspect unauthorized access.
4. Appointments & services
- Bookings depend on clinic schedule and capacity.
- The clinic may reschedule or modify appointments when needed.
- Some services require in-clinic assessment before testing or treatment.
5. Acceptable use
Do not submit false information, harass staff or patients, or attempt to disrupt or access systems without authorization.
6. Medical disclaimer
Portal content is for clinic coordination and general guidance. It is not a substitute for professional medical advice or emergency treatment.
7. Changes
These Terms may be updated for clinic or legal requirements. Continued use means you accept the revised Terms.
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Last updated: October 9, 2026
1. Our commitment
We respect your privacy and handle personal and health-related data in line with the Data Privacy Act of 2012 (RA 10173) and related rules.
2. Information we collect
- Identity and contact details (name, birthdate, phone, email, address)
- Account and session data (password stored as a secure hash)
- Service data (appointments, visits, labs, treatments, billing, chat)
- Basic technical/security logs needed to run the Portal
3. How we use information
- Account management and appointment coordination
- Clinical care, follow-up, and laboratory support
- Secure messaging and billing/receipts
- Clinic operations, security, and legal compliance
4. Confidentiality
Sexual health and HIV-related information is treated as sensitive. Access is limited to authorized clinic personnel with a legitimate need.
5. Sharing
We do not sell your data. Sharing is limited to authorized staff, required service providers, lawful requirements, or your consent where appropriate.
6. Your rights
Subject to law and clinic procedures, you may request access or correction of your data and raise privacy concerns with the clinic.
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