Terms and Conditions

1. Acceptance of Terms

By creating an account, signing in, booking services, or using the GenTrias Social Hygiene Clinic online portal (“Portal”), you agree to these Terms and Conditions. If you do not agree, please do not use the Portal.

2. Purpose of the Portal

The Portal supports confidential sexual health services of the City of General Trias Social Hygiene Clinic, including appointment booking, patient communication, and access to selected records. It is a clinic support tool and does not replace emergency care or in-person clinical judgment.

3. Eligibility and Account Responsibility

• You must provide accurate registration information (name, contact, birthdate, and related details).
• You are responsible for keeping your login credentials secure.
• You must not share your account or use another person’s account without authorization.
• Notify the clinic if you suspect unauthorized access to your account.

4. Appointments and Clinic Services

• Online booking requests are subject to clinic schedule, capacity, and confirmation processes.
• The clinic may reschedule, cancel, or modify appointments for operational or clinical reasons.
• Please arrive on time and bring any required identification or documents.
• Some services may require in-clinic assessment before testing, treatment, or medication release.

5. Acceptable Use

You agree not to misuse the Portal, including by submitting false information, harassing staff or patients through chat, attempting to disrupt systems, or accessing data without authorization.

6. Medical Disclaimer

Information on this Portal is for clinic coordination and general guidance. It is not a substitute for professional medical advice, diagnosis, or emergency treatment. If you have a medical emergency, seek immediate emergency care.

7. Intellectual Property

Portal content, branding, and materials are owned by or licensed to the City of General Trias Social Hygiene Clinic, except where third-party rights apply.

8. Limitation of Liability

To the extent permitted by law, the clinic is not liable for indirect or consequential losses arising from Portal unavailability, delayed communications, or user device issues. The clinic will take reasonable steps to keep the Portal available and secure.

9. Changes to These Terms

We may update these Terms to reflect clinic operations or legal requirements. Continued use of the Portal after updates means you accept the revised Terms.

10. Contact

For questions about these Terms, contact GenTrias Social Hygiene Clinic during operating hours through the clinic’s official channels or the Portal chat (when available).